We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website, our customers' websites, and services, we will ask you to consent to our use of cookies when you first visit our website.
1.2. This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.
1.3. We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website, our customers' websites, and services, we will ask you to consent to our use of cookies when you first visit our website.
1.4. In this policy;
2.1 In this Section 2, we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.
2.2 We may process data enabling us to get in touch with you (‘contact data’). The contact data may include your name, email address, telephone number, postal address, and/or social media account identifiers. If you log into our website using a social media account, we will obtain elements of the contact data from the relevant social media account provider.
2.3 We may process your website user account data (‘account data’). The account data may include your account identifier, name, email address, account creation and modification dates, website settings, and marketing preferences. If you log into our website using a social media account, we will obtain elements of the account data from the relevant social media account provider.
2.4 We may process your information included in your personal profile on our website (‘profile data’). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, salary, professional skills and experience, interests and hobbies, educational details, and employment details. The source of the profile data is you and/or your employer. If you log into our website using a social media account, we will obtain elements of the profile data from the relevant social media account provider.
2.5 We may process information relating to our customer relationships (‘customer relationship data’). The customer relationship data may include your name, the name of your business or employer, your job title or role, your contact details, your classification/categorisation within our customer relationship management system, and information contained in or relating to communications between us and you, or between us and your employer. The source of the customer relationship data is you and/or your employer.
2.6 We may process information contained in or relating to any communication that you send to us or that we send to you (‘communication data’). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.
2.7 We may process data about your use of our website and services (‘usage data’). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about the timing, frequency, and pattern of your service use. The source of the usage data is our analytics tracking system.
2.8 Please do not supply any other person's personal data to us, unless we prompt you to do so.
3.1 In this Section 3, we have set out the purposes for which we may process personal data and the legal bases of the processing.
3.2 Operations - We may process your personal data for the purposes of operating our website and associated websites, the processing and fulfillment of orders, providing our services, supplying our goods, generating invoices, bills, and other payment-related documentation, and credit control. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services, and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
3.3 Relationships and communications - We may process contact data, account data, customer relationship data, transaction data, and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax, and/or telephone, providing support services, and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, Service Users, individual customers, and customer personnel, the maintenance of our relationships, enabling the use of our services, and the proper administration of our website, services, and business.
3.5 Personalisation - We may process account data, service data, and/or usage data for the purposes of personalizing the content and advertisements that you see on our website and through our services to ensure that you only see material that is relevant to you. The legal basis for this processing is consent OR our legitimate interests, namely offering the best possible experience for our website visitors and Service Users OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
3.6 Direct marketing - We may process contact data, account data, profile data, customer relationship data, and/or transaction data for the purposes of creating, targeting, and sending direct marketing communications by email, SMS, post, and/or fax and making contact by telephone for marketing-related purposes. The legal basis for this processing is consent OR our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors and Service Users.
3.7 Research and analysis - We may process usage data, service data, and/or transaction data for the purposes of researching and analyzing the use of our website and services, as well as researching and analyzing other interactions with our business. The legal basis for this processing is consent OR our legitimate interests, namely monitoring, supporting, improving, and securing our website, services, and business generally.
3.8 Record keeping - We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases, and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.
3.9 Security - We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services, and business, and the protection of others.
3.10 Insurance and risk management - We may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, and/or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
3.11 Legal claims - We may process your personal data where necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights, and the legal rights of others.
3.12 Legal compliance and vital interests - We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.
5.1 This Section 5 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.3 We will retain your personal data as follows:
5.6 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
6.1 We will take appropriate technical and organizational precautions to secure your personal data and to prevent the loss, misuse, or alteration of your personal data.
6.2 We will store your personal data on secure servers, personal computers, and mobile devices, and in secure manual record-keeping systems.
6.3 The following personal data will be stored by us in encrypted form: your name, contact information, password(s), and cardholder data.
6.4 Data relating to your enquiries and financial transactions that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.
6.5 You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
6.6 You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential, and we will not ask you for your password (except when you log in to our website).
7.1 In this Section 7, we have listed the rights that you have under data protection law.
7.2 Your principal rights under data protection law are:
7.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://edpb.europa.eu/our-work-tools/general-guidance/gdpr-guidelines-recommendations-best-practices_en and https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
7.4 You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.
8.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
9.1 In respect of Job Application data, we do not act as a data controller; instead, we act as a data processor.
9.2 Insofar as we act as a data processor rather than a data controller, this policy shall not apply. Our legal obligations as a data processor are instead set out in the contract between us and the relevant data controller.
10.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
10.2 Cookies may be either ‘persistent’ cookies or ‘session’ cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
10.3 Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
11.1 We use cookies for the following purposes:
12.1 Our Service Providers use cookies, and those cookies may be stored on your computer when you visit our website.
12.2 We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google's privacy policy at https://policies.google.com/privacy.
12.3 We publish Google AdSense advertisements on our website, together with advertisements from the following advertisers and advertising networks that are distributed by Google. The advertisements may be personalized to reflect your interests. To help determine your interests, Google and its partners use cookies. The cookies are used to track your previous visits to our website and your visits to other websites. You can opt out of Google's personalized advertising by visiting https://www.google.com/settings/ads and you can opt out of third-party cookies use for personalized advertising by visiting http://www.aboutads.info. You can review Google's privacy policy at https://policies.google.com/privacy.
12.4 We use a Meta pixel on our website. Using the pixel, Meta collects information about the users and use of our website. The information is used to personalize Meta advertisements and to analyze the use of our website. To find out more about the Meta pixel and about Meta's use of personal data generally, see the Meta cookie policy at https://www.facebook.com/policies/cookies/ and the Meta privacy policy at https://www.facebook.com/privacy/policy. The Meta cookie policy includes information about controlling Meta's use of cookies to show you advertisements. If you are a registered Meta user, you can adjust how advertisements are targeted by following the instructions at https://www.facebook.com/help/247395082112892.
12.5 We use TikTok pixel on our website. Using the pixel, TikTok collects information about the users and use of our website. The information is used to personalize TikTok’s advertisements and to analyze the use of our website. To find out more about the TikTok pixel and about TikTok’s use of personal data generally, see the TikTok cookie policy at https://www.tiktok.com/legal/page/eea/privacy-policy/en.
12.6 We use Linkedin pixel on our website. Using the pixel, Linkedin collects information about the users and use of our website. The information is used to personalize Linkedin advertisements and to analyze the use of our website. To find out more about the Linkedin pixel and about Linkedin’s use of personal data generally, see the Linkedin cookie policy at https://www.linkedin.com/legal/privacy-policy.
12.6 We use Microsoft Ad Pixel on our website. Using the pixel, Microsoft collects information about the users and use of our website. The information is used to personalize Microsoft advertisements and to analyze the use of our website. To find out more about the Microsoft Ad Pixel and about Microsoft’s use of personal data generally, see the Microsoft Ads cookie policy at https://about.ads.microsoft.com/en-gb/policies/legal-privacy-and-security.
13.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via these links:
13.2 Blocking all cookies will have a negative impact upon the usability of many websites.
13.3 If you block cookies, you will not be able to use all the features on our website.
13.4 As part of the Voyse service, Customers will be offered the ability to insert their own cookies into our content and platform, subject to prior consent. To inquire about these cookies and their effects or to opt out, please speak directly to the relevant Customer.
14.1 You can manage your preferences relating to the use of cookies on our website by visiting: www.voyse.io
15.1 We may update this policy from time to time by publishing a new version on our website.
15.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
15.3 We may notify you of significant changes to this policy by email.
16.1 This website is owned and operated by Voyse Ltd
16.2 We are registered in England and Wales under registration number 08575516 and our registered office is at 1 Newton Court, Kelvin Drive, Knowlhill, Milton Keynes, MK5 8NH
16.3 Our principal place of business is at 1 Newton Court, Kelvin Drive, Knowlhill, Milton Keynes, MK5 8NH
16.4 You can contact us:
22.1 Our representative within the EU with respect to our obligations under data protection law is identify representative, and you can contact our representative by email: info@voyse.io.
22.2 You can contact our representative at info@voyse.io.